Help and FAQ

We want you to be able to use our site more intuitively and effectively, but if any questions should pop up, this provides fast assistance and gives you the answers to the most frequently asked questions.

Do you have any questions about our software or are you having problems using it? Take a look at our Instructions and knowledgebase for solutions to various questions and problems.

General information

Use of web browsers

Our application is designed for all common web browsers. However, you should not use the browser’s navigation functions (“back” and “next”), but rather only the buttons that we provide, otherwise this may cause malfunctions.

To enable the flawless use of all functions, JavaScript must be activated in your browser. You can check this in the right column on this page. If JavaScript is deactivated, you need to activate it, otherwise (for example) some help functions and the navigation bar (top) will not work correctly. If JavaScript is not activated, you can logout of the system using the link in the footer or the link provided.

Can we help?

If you have detected errors or problems during use or have other questions on the system, please contact us and open a ticket in our Helpdesk. We are always happy to help.

https://support.audatis-manager.de

For technical support requests you should give us the following information on your Internet browser (simply copy and then paste into the support request) :

support request): Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com) [216.73.216.98]
dsgvo2.ds-manager.net/ [V:]
JavaScript: deactivated